School Buses update

Heatons cropped

Update 18.09.17

Message from First South Yorkshire Limited:  Bus Services to Notre Dame School 25th Sept 2017
What’s changed?
· Extra bus added to Notre Dame School am. Service 83b from Ecclesfield at 0725 arriving Notre Dame School at 0849
· 780 AM retimed to depart at 810
· 782 AM journey will now pick up at Grenoside, The Angel at 0808.
· 784 AM journey will operate a revised route starting at Chapeltown at 0736. This morning bus will no longer serve High Street, Cross Hill, The Common or Mill Road in Ecclesfield. Also the in Shirecliffe this bus will operate direct via Moonshine Lane and Shirecliffe Road no longer serving Herries Road or Norwood Avenue.
· 785 now included 
· 786 AM depatrture retimed to depart Queens Road at 0803

The revised timetable will be attached below as soon as it is available.

Update 15.09.17 Disruption to services today

We have been in touch with First Mainline about the lateness and disruption of three services this morning.

The 782 service was very late as a result of driver changeover and an error with the route. First Mainline have apologised sincerely for this and are, of course, working to resolve the problem.

 

In the case of the 786 bus, which missed some students at a stop, the driver reported that he did not see the students flagging the bus at the stop. We will remind students that they must flag the busses.

The 784 service was late due to a break down.

Members of staff who had students late for their lesson this morning due to these issues will, of course, look to arrange to get to those students copies of key information they missed and to help them to make sense of that work. Of course, we can never replace a lesson which is why continue to work hard with First Mainline and SYPTE to ensure that we can address issues with the bus service.

First Mainline Representative at the information evening on Wed 13th Sept

 

First Mainline will be sending their schools liaison officer to attend our Y7 & Y8 Parents’ Information evening tomorrow (Wednesday 13th Sept) from 4.45 to 7pm. This is the only one of our information evenings that he is available for.

 

We are therefore inviting parents of children in any year group who feel they would benefit from getting advice and information directly from First Mainline to come to the information evening tomorrow, even if you do not have a child in Y7 or Y8.

 

There will be several drop in sessions through the evening, timed to work with the other talks and workshops that are running for parents for Y7 and Y8 children. The schedule of drop in sessions is as follows:

 

4.45 – 5pm

General questions and advice on bus routes from First Mainline

5 – 5.20pm

General questions and advice on bus routes from First Mainline

5.25 – 5.45pm

General questions and advice on bus routes from First Mainline

5.50-6.10pm

Session for parents of children using the 782 bus to and from High Green and Chapeltown*

6.15 – 6.35pm

General questions and advice on bus routes from First Mainline

6.40 – 7pm

General questions and advice on bus routes from First Mainline

  

*Session only for those parents of children who catch the 782 bus to and from Chapletown and High Green; 5.50 – 6.10pm

 We understand and share the particular concerns and frustration of parents whose children catch the 782 bus from High Green or Chapeltown. The liaison officer from First Mainline has therefore offered to run a session just for those parents during tomorrow evening.

 During this session, the representative from First Mainline will give an update to all parents about what First are doing, along with SYPTE, to address the concerns that you have shared with us. He will then take questions from parents, answering any he can there and then and taking back any others to First Mainline to respond to as soon as possible. We understand that this is a relatively short session, but we also need to make sure that other parents with general questions have an opportunity to ask them and we need to make sure the timings work with other sessions running for parents of Y7 and Y8 children. First Mainline are well aware of the concerns that have been raised and are working to address them, so we hope this session will provide an opportunity to bring you up to date with what is happening in response to those concerns.

 

Bus information on the Y9&Y10 information evening – Thursday 14th Sept

 

Mrs Vivian will be available to answer general queries about bus routes on the evening of Thursday 14th Sept. If you have general questions or queries about bus timetables and routes to and from school, Mrs Vivian will be happy to answer them on that evening. Again, this applies to parents of students from any year group.

We would ask, however, that if you have particular concerns or questions that need to go direct to First Mainline, you need either to attend one of the drop in sessions on 13th September, or send in your question or concern via the enquires box on our website, so that we can forward them to First on your behalf.

 

 

Update 11.09.17

Further to last week's update, Carr Road is still closed this morning so the Heatons bus will pick up on Manchester Road instead.  A member of school staff will be in the area to direct students to Manchester Road.

Update 08.09.17

We have been advised that First will run a 785 Service in the evenings only from Notre Dame.

Please see the attached route below. This should help alleviate the overcrowding we are currently experiencing in the evening on the 782 and 784 Service. If your child can use this route on the way home then please encourage them to do so.

Update 08.09.17

Further to yesterday's update, Carr Road is still closed this morning so the Heatons bus will pick up on Manchester Road instead.  A member of school staff will be in the area to direct students to Manchester Road.

Update 07.09.17

We have been informed by the Heatons bus driver that Carr Road is closed this evening.  Please check tomorrow whether Carr Road is open again or not.  If it it not open, the Heatons bus will pick up on Manchester Road instead.  Please contact Mrs Vivian on her mobile telephone number if there are any further issues to report.

Update 07.09.17

We are meeting today (Thursday 7th September) with representatives from First and SYPTE to discuss all the issues concerning new school services. We will provide updates on outcomes following this.

Update 06.09.17

Following discussion with First Bus Company they will provide an extra bus this evening to cater for the students travelling on 782 service.
We are in constant communication with them to try and resolve the issues the students are facing.
We will update you as soon as possible. Please keep viewing our website for details.

Update 05.09.17

The 85 Service will be running on time from tomorrow.
The First team have been out to check the route and timings
These are as follows
The 85 on journeys towards Sheffield now starts at Chapeltown and runs to High Green via Lound Side, Land End, Worrall Road, Greengate Lane, Mortomley Lane, Wortley Road, Thompson Hill, Hague Lane, Potter Hill Lane, Cottom Road to The Fosters then continues from The Fosters via Foster Way, Greengate Lane, Hollow Gate and Bracken Hill.
This bus in the morning departs Chapeltown at 0723 and arrives The Fosters at 0734 before departing at 0742.

The 782 Service will be running on time from tomorrow
The 782 will have the Network and Schedules Manager on the route

If there are any difficulties tomorrow please contact Mrs Vivian 07585512741

_______________________________________________________________

 

Update 04.09.17

Message from First regarding 85 Service from High Green

I have looked on our GPS system, which tracks all of our buses, and replayed this to see/review the bus movement this morning. The driver operated on time via the correct revised route.

However there seem to be some confusion in High Green regarding the revised route. The 85 on journeys towards Sheffield now starts at Chapeltown and runs to High Green via Lound Side, Land End, Worrall Road, Greengate Lane, Mortomley Lane, Wortley Road, Thompson Hill, Hague Lane, Potter Hill Lane, Cottom Road to The Fosters then continues from The Fosters via Foster Way, Greengate Lane, Hollow Gate and Bracken Hill.

This is in affect the opposite way to the old route of last week. This morning myself and a colleague are going to place notices up at bus stop informing customers of this to assist them.

This bus in the morning departs Chapeltown at 0723 and arrives The Fosters at 0734 before departing at 0742.

Sorry for any inconvenience this may have caused. I am also informing the school about this and they will help me to ensure parents and pupils are aware of this.

Kind Regards

Stuart Radford
Network and Schedules Manager
First South Yorkshire Limited

_______________________________________________________________

Update 23.08.17 - Please note that the public transport bus service 85 connecting with the 782 school bus service has a new timetable from Sunday 3rd September and this is attached below.

Summary of services from September

Please note, these bus numbers refer to the current Bright Bus services. Some of the service numbers will change in September. Where they will be different, the new numbers are in brackets.

779 –(779) Replacement school service provided by First.

780 – (780)Replacement school service provided by First. Brightbus figures show this vehicle is very busy. Service 782 will provide additional capacity if it is needed.

781 – Amended replacement service - those who the school knows will be affected by this have been contacted directly; if you have not been contacted and you need to access this service, please contact school.

782 – (782) Replacement school service provided by First, with some changes in the morning. In the morning, this bus will start from Grenoside, as it is needed to carry out another school run first. First Mainline have amended the timetable for the 85 bus service so that it will provide a connecting route for children in High Green and Chapel Town. This connecting service will arrive at the start point of the 782 10 minutes before the 782 is due to depart. The afternoon service will be a like for like replacement, traveling out to High Green and Chapeltown.

783 –(782 pm) First Mainline will provide an afternoon only service. There are other existing services that run along the 783 route into town in the morning and the afternoon. These will be supported by an extra 120 bus service from town to Notre Dame in the morning and from Notre Dame to town at the end of school.

784 – (784) Replacement school service provided by First.

785 – (781) Replacement school service provided by First and will also cover Dore Village additionally. Part of route will be covered by a revised 786. PM slightly later than now due to vehicle availability.

786 –(786) Replacement school service provided by First and minor route change to cover 785. Will run to Arbourthorne (Northern Ave/Eastern Ave) in pm only similar to current Brightbus service.

If you have further questions or concerns…

You can go to the Travel South Yorkshire website (link below). You will find up to date timetables and also contact information for SYPTE if you wish to raise queries or concerns directly with them.

http://www.travelsouthyorkshire.com/

You can go to the First Mainline website (link below). Again, you will find up to date timetables and also contact information if you wish to get in touch with the company directly.

https://www.firstgroup.com/south-yorkshire

From September First Mainline will have a schools’ liaison officer in post who will be a point of contact between the company and the schools, so if you have questions or concerns, you will be able to pass them on to us at school and we will be able to take them up with them.

We also hope to have a representative from First Mainline at our parents’ information evenings in September. We will confirm this if they are able to send someone to those meetings.

You can get in touch with us at school via our contacts email. Go to the ‘contact’ tab on our website and click on the ‘email’ link. Please put ‘Bus service’ as subject of your email so that it goes to someone who can help you.

 

The new bus timetable is available on our website page for school bus information:  School Buses

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